Privacy Policy

Privacy Policy

Introduction

Welcome to https://yacht-rental-in-dubai-marina.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://yacht-rental-in-dubai-marina.terratrek.net.
  2. Any applications or mobile apps we develop and make available for download.
  3. Services offered through our platform, such as yacht rental bookings and related transactions.
  4. All interactions with our team, including communications via email, phone, or text messages.

Please note that this policy does not extend to third-party websites or services linked from our platform. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our data processing practices when:

  1. You use our applications or services as an authorized user, which includes creating an account, making bookings, and accessing personalized features.
  2. You visit our website, allowing us to track your behavior and preferences through analytics tools.
  3. We communicate with you via newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and facilitate our services:

  1. Account Information: This includes user names, passwords, email addresses, and any other details required for account creation and login.
  2. Payment Information: We process data needed for payment transactions, such as cardholder name, credit/debit card numbers, expiration dates, and security codes.
  3. Financial Information: Details related to your financial status or transaction history may be collected for billing and fraud prevention purposes.
  4. Purchase Information: Data regarding products or services you have purchased from us, including order details and preferences.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers to facilitate communication and improve our apps’ performance.
  6. Location Data: Your geographic location data when you use our location-based services or consent to sharing your position.
  7. Feedback and Reviews: Personal information shared in customer feedback forms, reviews, or ratings.
  8. Social Media Information: Data obtained from social media platforms when users choose to log in through their social media accounts.
  9. Product Information: Details about products you browse or purchase on our website, including preferences and customization options.

We obtain this data through direct user input, automated systems (like cookies), and partnerships with third-party providers who assist us in delivering services.

Cookies

We use cookies to enhance your experience when using our website:

  1. Strictly Necessary Cookies: These ensure basic functions like login, navigation, and page rendering. They cannot be blocked without affecting the site’s core functionality.
  2. Preference Cookies: Used to remember user preferences and settings, such as language selection or theme preferences.
  3. Analytics Cookies: These track your behavior on our website to provide analytics insights, helping us improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We follow strict data retention policies:

  1. We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.
  2. Once the purpose is achieved, we securely delete or anonymize the data to protect your privacy.

Security Measures

To safeguard your personal data:

  1. We employ industry-standard security measures, including encrypted communication protocols, to secure data transmission.
  2. Our third-party service providers are required to maintain strict confidentiality and follow robust data protection practices.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction:

  1. You may have the right to access, update, or delete your personal information held by us.
  2. You can restrict the processing of your data for specific purposes.
  3. In certain cases, you are entitled to receive your data in a structured, commonly used format and transfer it to another controller.
  4. You have the right to object to the processing of your data based on legitimate interests or for direct marketing purposes.
  5. We will not discriminate against you for exercising any of these rights.

To exercise these rights or seek further information, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries related to privacy, data protection, or unsubscribing from communications:

We appreciate your trust in us, and we are committed to maintaining the security and privacy of your personal information.